Privacy Policy

Effective Date: May 1, 2021

At LS Consulting, we are committed to protecting the privacy of our clients and users. This Privacy Policy explains how we collect, use, store, and share the personal information you provide through our website https://lsconsulting.com.co (hereinafter "the Site") and in the context of the immigration and legal consulting services we offer.

By accessing and using our Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, we ask that you refrain from using our services or accessing our Site.

1. Information We Collect

1.1. Personal information provided by the user

We collect the information you voluntarily provide when:

• You fill out contact forms.
• You request a consultation or advisory service.
• You subscribe to our newsletter.
• You send emails or other direct communications with us.

This information may include, among others:

• Full name.
• Email address.
• Phone number.
• Details about your immigration or legal situation.
• Information relevant to the consultation or advisory process.

1.2. Automatic information

When you visit our Site, we may automatically collect certain information, such as:

• IP address.
• Browser type.
• Operating system.
• Pages visited and time spent on the Site.
• Cookies and tracking technologies.

2. Use of Information

We use the information collected for the following purposes:

• Provide the requested immigration and legal consulting services.
• Process inquiries and respond to requests.
• Improve our Site and tailor the content to users’ needs.
• Send communications about legal updates, news, or promotions, only if you have consented to it.
• Comply with legal and regulatory obligations.

3. Legal Basis for Data Processing

We collect and process your personal data based on:

• The consent you give us when providing your information.
• The fulfillment of contracts or service requests.
• Our legitimate interest in improving our services and complying with applicable regulations.

4. Disclosure of Information to Third Parties

LS Consulting does not sell, rent, or share your personal information with third parties for commercial purposes. However, we may share your data in the following circumstances:

• With service providers who assist us in operating the Site or providing our services, under strict confidentiality conditions.
• To comply with legal obligations, court orders, or government regulations.
• In the context of a merger, acquisition, or sale of assets, in which case users will be notified of any change in the ownership or use of their data.

5. Information Security

We take the protection of your personal information seriously and implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, or data loss. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. Your Rights

As a data subject, you have the following rights:

• Access the personal information we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data, unless there is a legal obligation to retain it.
• Withdraw your consent for data processing at any time.

To exercise any of these rights, you can contact us at [email protected].

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to improve the user experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of some parts of the Site.

9. Changes to the Privacy Policy

LS Consulting reserves the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new policy on this page with the corresponding update date.

10. Contact

If you have any questions or concerns about our Privacy Policy or the processing of your personal data, you can contact us at:

• Email: [email protected]
• Address: Cra 42 3sur-81, Medellín - Colombia
• Phone: +57 304 2157201